Contact Us

  • For general enquiries regarding buying online, please read our Order FAQs
  • To find our store locations, please use our Store locator
  • Read our Store and concessions returns policy
  • For a full listing of current vacancies, please look at our Careers web page
  • If your enquiry is product related, or you would like information on where to find an item please complete the form below and include as much information as possible regarding the item; the reference number and size, and your location.

For all customer services enquiries please complete the web form to the left of this page
or telephone (+44) 020 7471 4422

Hours of availability (GMT):

Monday - Friday: 8:00am - 8:00pm
Saturday 9:00am - 6:00pm

Christmas Customer Service Hours:

24th December 8:00am - 6:00pm
25th December - Closed
26th December - Closed
31st December 8:00am - 6:00pm
1st January 2015 - Closed

Please note we will be closed on Bank Holidays.

For queries regarding web orders we endeavour to respond within 3 working days.

For all other queries we endeavour to respond within 5 working days, this may be longer within the sale period.

Head Office

Phase Eight (Fashion & Designs) Ltd
90 Peterborough Road

Company Registration Number 1735454