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UK standard delivery to England, Wales, Scotland, Channel Islands and Northern Ireland takes up to 5 working days.

We’ll email once your order has arrived in store and you’ll then have 10 days to collect. You’ll be required to show ID when you collect.

Orders after 1pm, at weekends or on public holidays will be sent in two working days. Subject to availability.

Orders after 1pm, at weekends or on public holidays will be sent in two working days.

Your order could arrive anytime up to 8pm. We’ll email once it’s arrived in store and you’ll then have 10 days to collect your order. You’ll be required to show ID when you collect.

*Subject to availability and excludes Belfast and Inverness stores.

Delivery will be made on the first Saturday following your order. Subject to availability.

International Delivery

EU customers: Order by 18th December for Christmas delivery
Non-EU customers: Order by 17th December for Christmas delivery

Third party products are not available for delivery to international markets.

We require a signature for all home deliveries. If unable to deliver the courier will leave a card at your address to inform you; where to collect your parcel if left with a neighbour, or asking you to rearrange the delivery date.

After three delivery attempts your order will be returned to Phase Eight and your payment card refunded. It may take up to 21 days for your bank to credit your account.

If your order is lost in transit we reserve the right to investigate before we offer to replace or refund.

We do not deliver to university addresses.

Express and Saturday unavailable for delivery to the Hebrides, Orkneys, Shetlands, Channel Islands, Isle of Man, selected mainland Highlands locations and Northern Ireland. Deliveries to these locations will be sent as standard delivery.

Please be advised that when ordering to a business address, the driver will only be able to deliver up to the first floor.