Contact Us

If you can't find what you need below, our Customer Care team is here to help and love to hear from you.

• FAQs
• Delivery
• Returns & Refunds

We aim to solve issues quickly, valuing your time. For order related queries, including delivery and returns, please click here to visit the Global-e portal.

For anything else, you can reach us through Live Chat anytime (just click the chat button on screen) or email us at webenquiries@phase-eight.co.uk. Include your order number if applicable. We aim to reply to emails within 12 hours but may take slightly longer during busy periods.