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If your order contains more than one item, some items may have different dispatch dates. We will split your order to ensure we get each item to you as soon as they’re ready, at no extra cost.
3-5 working days
UK standard delivery to England, Wales, Scotland, Channel Islands and Northern Ireland takes up to 5 working days.
UK Click & Collect
From FREE
3-5 working days
Available to all standalone Phase Eight stores in the UK and over 4000 HubBox Collect Points.
3-5 working days
Available to all standalone Phase Eight stores in the UK and over 4000 HubBox Collect Points.
We’ll email once your order has arrived in store and you’ll then have 10 days to collect. You’ll be required to show ID when you collect and your Collect Code if at a HubBox Collect Point.
Next working day
(Order by 1pm Monday – Thursday)
Available to selected standalone Phase Eight stores in the UK and selected HubBox Collect Points.
Orders after 1pm, at weekends or on public holidays will be sent in two working days. Subject to availability.
UK Next Day Click & Collect
£4
Next working day
(Order by 1pm Monday – Thursday)
Available to all standalone Phase Eight stores in the UK. Find your nearest store here.
Next working day
(Order by 1pm Monday – Thursday)
Available to all standalone Phase Eight stores in the UK. Find your nearest store here.
Orders after 1pm, at weekends or on public holidays will be sent
in two working days.
Your order could arrive anytime up to 8pm. We’ll email once it’s
arrived in store and you’ll then have 10 days to collect your
order. You’ll be required to show ID when you collect.
*Subject to availability and excludes Belfast and Inverness
stores.
Delivery will be made on the first Saturday following your order. Subject to availability.
International Delivery
Products sold by our brands are not available for delivery internationally.
What happens if I’m not in to receive my delivery?
We require a signature for all home deliveries. If unable to deliver the courier will leave a card at your address to inform you; where to collect your parcel if left with a neighbour, or asking you to rearrange the delivery date.
After three delivery attempts your order will be returned to Phase Eight and your payment card refunded. It may take up to 21 days for your bank to credit your account.
If your order is lost in transit we reserve the right to investigate before we offer to replace or refund.
Delivery restrictions
We do not deliver to university addresses.
Express and Saturday unavailable for delivery to the Hebrides, Orkneys, Shetlands, Channel Islands, Isle of Man, selected mainland Highlands locations and Northern Ireland. Deliveries to these locations will be sent as standard delivery.
Please be advised that when ordering to a business address, the driver will only be able to deliver up to the first floor.