Next Working Day Delivery
Next working day (Order by 2pm Monday - Thursday) Not Available
Not Available Track your order here
Evri UK Standard Delivery
£2.95 for orders under £150
FREE for orders over £150
3-5 working days
UK Click & Collect
FREE to all Phase Eight standalone stores
£2 to collect from HubBox collection points
5-7 working days
5 - 7 working days
We’ll email once your order has arrived in store and you’ll then have 10 days to collect. You’ll be required to show ID when you collect and your Collect Code if at a HubBox Collect Point. Please be advised that the store offers a collection service only.
You'll have 7 days to collect your parcel. If uncollected this gets returned by the Hubbox store. They do not offer a specified customer return service. For returns please use the instruction provided in your parcel, obtaining a proof of posting as record of your return.
Please note changes to our International Deliveries:
Track your order click here.
What happens if I’m not in to receive my delivery?
We require a signature for all home deliveries. If unable to deliver the courier will leave a card at your address to inform you; where to collect your parcel if left with a neighbour, or asking you to rearrange the delivery date.
After three delivery attempts your order will be returned to Phase Eight and your payment card refunded. It may take up to 21 days for your bank to credit your account.
If your order is lost in transit we reserve the right to investigate before we offer to replace or refund.
We do not deliver to university addresses
UK Express Delivery and Saturday unavailable for delivery to the Hebrides, Orkneys, Shetlands, Channel Islands, Isle of Man, selected mainland Highlands locations and Northern Ireland. Deliveries to these locations will be sent as standard delivery.
Please be advised that when ordering to a business address, the driver will only be able to deliver up to the first floor.
What to expect from your delivery experience?
Check your delivery service to see how we communicate your delivery to you once it has been dispatched from our warehouse and how to track or rearrange your delivery below. You will receive SMS notifications if you have entered your mobile number at checkout.
With all deliveries, you receive a tracking link in your dispatch email where you can access to all of the options listed below. Or simply, click the link on our Track your Order page on our website.