30% off Clothing
Coats
Knitwear
30% off New In
New Dresses
New Partywear
30% off Dresses
Party Dresses
30% off Partywear
Black Tie
30% off Occasion
Occasion Dresses
30% off Shoes & Accessories
Bags
Shoes
30% off Petite
Petite Dresses
Petite Partywear
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What to Wear to an Autumn Wedding
10 Autumn Dresses
10 Summer Dresses You Need
Sale
Sale Dresses
We have full confidence that you’ll be happy with the products and services we provide. However, we appreciate that in some cases, things don’t always go to plan. Here at Phase Eight, we love to hear your feedback, so should you find any issues with your purchase, or feel that our service could be improved, please contact us so we can put this right.
When you contact us, you will receive an immediate auto-reply confirming receipt of your email, followed by an email from a member of our customer care team within the shortest possible time. For the rare occasions that the issue is not resolved at this stage, you will be referred to a more senior member of staff internally. In all circumstances we aim to have issues resolved within 14 working days.
If you remain dissatisfied once our process has concluded, you may seek independent advice from Citizens Advice or pursue the matter through the courts.